Communication and Listening Skills

More than ever before, in today's work environment results are achieved through combined efforts with co-workers. Successful professionals must understand and be understood. This workshop focuses on the critical, but often neglected skills of communication and listening.

Participants learn:

• Why effective communication is critical the their success as a professional
• Importance of active listening skills in today's fast-paced technologically driven environment
• Personal and organized barriers to effective communication and ways to minimize them
• Effective questioning techniques to expand knowledge and bring out new ideas
• How to articulate ideas more clearly and effectively
• Appropriate and inappropriate times to use different methods of communication
• How to focus discussions on the information needed